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- This article was first published in the July issue of the Nonprofit News Journal.
Like many readers of Nonprofit News, I’m passionate about the potential of email and the web for nonprofit organizations. While hard copies and snail mail will remain essential in the years ahead, email and personal landing pages are powerful new tools in building and maintaining relationships with an institution’s constituents: volunteers, supporters, service providers, political contacts, the press, staff and more.
Plenty has been written about email and web communication, and much of it is good. The challenge, it seems to me, is gaining an understanding of the relationship from the other side.
Gaining a better understanding of e-Relationships is tougher than many initially think. Sure, there are a blinding number of web measurements, but you’d never try to describe your relationship with your … [Continue reading...]
